Legal

Affiliate Program Terms

Last updated: September 20, 2026

1. The program

You refer local service businesses to Rebuzz using your personal referral link. When a business signs up through your link and becomes a paying customer, you earn a commission on their subscription and on the voice-minute overage they use beyond their plan, for as long as their account stays active.

2. Eligibility and approval

Anyone with a Rebuzz account can apply. Applications are either approved automatically or reviewed by our team before approval, at our discretion — we'll let you know which applies when you apply. We may deny an application, or suspend or terminate an existing affiliate's participation, at any time, for any reason, including suspected fraud, spam, or misrepresentation of Rebuzz or its product.

3. Attribution

Attribution is last-click: the referral is locked in the moment the business creates its account (not when it first pays), based on a first-party cookie set for 90 days from the last click on your link. Once a business has been attributed to any affiliate, a later click on a different affiliate's link never overwrites it. Self-referral is not allowed — you may not be a member of the business you're referring.

4. Commission

You earn 30% of the net subscription payment the referred business makes, every billing cycle, for the life of the account, plus 30% of what they pay for the voice minutes they use beyond their plan. Commission is calculated on amounts actually received, net of any discount applied to that business's invoice. The rates shown here are the rates of the program as it stands today; the rates that apply to you are the ones recorded on your affiliate account when you joined, or any rate we have agreed with you since.

5. Payout

Commission is held before it becomes payable, counted from the payment that produced it — that window is our refund and chargeback exposure. On a monthly plan, the commission is held 30 days. On an annual plan, where the business pays twelve months up front, the commission is paid in 3 parts: 50% of it becomes payable after 30 days, 25% after 60 days, and 25% after 90 days. All 3 parts appear on your statement the day the payment is made, each with its own release date, so you always see the whole schedule. Payouts are made monthly once your payable balance reaches $50, sent by hand to the payout method you provide in your affiliate dashboard. We may release held commission early at our discretion — including a later part of an annual commission — and doing so once does not shorten the hold on anything you earn afterwards.

6. Refunds, chargebacks, and negative balance

If a payment you earned commission on is refunded or charged back, that commission comes back to us in proportion to the amount returned — a three-month refund on an annual plan reverses a quarter of the commission for that invoice, not all of it, taken across each of its parts. How it comes back depends on where the money is. If we have not paid you yet, the entry is cancelled outright, or offset by a matching negative entry on your statement. If we already paid you, the negative entry stays on your statement and is recovered out of commission you earn later, and out of any positive balance you build up — it is never invoiced to you, and we will not ask you to send money back. A negative balance does not expire; it is carried until future commission clears it. While your balance is negative, no payout is released and no advance can be requested.

7. Advancing your held commission

Starting 60 days after your first commission, you may ask to receive part of your held balance early. Parts of an annual commission that have not reached their release date yet are held balance like any other, so they count here too. You can advance up to 50% of what is currently held, and we charge a flat fee of 5% of the amount advanced — the fee is deducted from what we send you, so advancing $300 at 5% means receiving $285 and having $300 to work off. Repayment is automatic and comes only out of commission: the amount advanced sits on your statement as a negative entry and is cleared by your commission as it becomes payable. We never bill you for it and never ask you to send it back. Each request is reviewed before it is paid, we may decline any request, and these limits and fees may differ for individual affiliates by agreement. One request at a time.

8. Tax form

Before your first payout, we need a signed W-9 on file if you're a U.S. person, or a W-8BEN-E if you're not. No payout is released without a tax form on file, regardless of your payable balance.

9. What you don't get

Being an affiliate does not make you an employee, agent, or partner of Rebuzz, and does not give you access to the account, dashboard, inbox, or call transcripts of any business you refer. Your statement shows the name of each referred business, so you can track your own referrals — but never its login, its contact details, or anything beyond that name.

10. Acceptable use

Use your link honestly: don't send unsolicited bulk messages, don't make claims about Rebuzz that our own marketing pages don't make, and don't bid on "Rebuzz" or close misspellings of it as paid-search keywords. We may deny, suspend, or claw back commission tied to referrals obtained in violation of this section.

11. Your rate, and when it can change

Your commission rate is recorded on your affiliate account when you join, and it stays yours: if we later change the rates advertised to new affiliates, your rate does not change with them. We may still change your individual rate — up, for example when you hit a goal or take part in a promotion, or down — and whenever we do, we email you the old rate, the new rate, and the date it takes effect. Rate changes apply only to commission earned from then on, never to commission already on your statement.

12. Ending the program, and a change of ownership

We may change these terms or end the affiliate program itself at any time, and we may end your participation as described in Section 2. If Rebuzz is sold, merged, or its assets are transferred, this agreement and the affiliate program go with it — and the new owner may change the commission rates, including yours, or discontinue the program. In every case, commission already earned and shown on your statement is unaffected.

Questions about these terms? [email protected]

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Freedom Services and Solutions LLC, Utah, USA